New business models and organisational complexity require rapid action, flexibility, and new managerial skills to properly address unforeseen situations, changes, and critical events in a work environment. What makes a difference in business results is the quality of interpersonal relationships, the development of people’s skills, the ability to work as a team, and the effectiveness of decision-making processes. Taking that fact into consideration, Vietstar has tailored and delivered several training programmes on soft skills for executives, managers, and staffs.